All work
Meridian Labs · 2024

The agentic CRM that writes its own follow-ups.

[Product hero image]
Client
Meridian Labs
Year
2024
Scope
Agents · CRM · Evals
Sector
Sales · Agents
4.2×
Pipeline conversion
0
Hallucinated emails

When Meridian Labs came to us, they had the beginnings of a promising product and a team too small to ship it well.

Our engagement started with a two-week discovery — structured interviews with their operators, an audit of the existing prototype, and a set of technical probes to test whether a retrieval-augmented approach would hold up under real production load.

What followed was a twelve-week build: a Next.js App Router codebase deployed on Vercel, an evaluation harness that ran on every pull request, and a tight feedback loop with a pilot cohort of fifteen customers. We shipped weekly.

“They operate like an extension of our team, not a vendor. We'd hire them again tomorrow.”
— VP Product, Meridian Labs